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the audience-first approach

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This issue is about how people are still using outdated strategies like the “product-first” approach to building businesses. Before we go into all of that though, we can’t talk about outdated methods without talking about AI. If you’re still struggling to implement AI into your work, you WILL fall behind. Subscribe to The Rundown AI below to learn how to apply the latest AI breakthroughs to your work.

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Most people are using outdated methodologies to create a business.

They have a “great idea”, build a product around it and then try to find an audience to market to.

If they are lucky, their audience is willing to purchase their solution but more often than not, they have created a solution to a problem which didn’t exist, or at least one that isn’t so pronounced that people are willing to pay for it.

But there’s a better. In today’s newsletter issue, we will explore how the audience-building approach revolutionizes how people build businesses today, validating ideas before even building them out and save themselves a bunch of time and effort while creating a business that they enjoy and which serves a grateful community!

This issue is inspired by Arvid Kahl's "The Embedded Entrepreneur," we will dissect the audience-first approach, a strategy that prioritizes understanding and engaging with your audience before developing your product.

This approach isn't just a theoretical framework; it's a practical, actionable method to ensure that your business not only survives but thrives in a competitive market. Let's dive in and explore how you can leverage this approach to create a successful, sustainable business.

The Foundation: Why Audience-First Beats Product-First

In the world of start-ups and entrepreneurship, there's a common narrative: come up with a ground-breaking product idea, build it, and then find a market for it.

This "product-first" strategy has been the default for many, but it comes with significant risks. Many entrepreneurs find themselves with a "solution looking for a problem," struggling to validate their product and identify a willing audience.

The audience-first approach flips this script. Instead of starting with a product idea, you begin by understanding and engaging with your potential customers. By prioritizing your audience's needs and problems, you ensure that the product you eventually develop is not only validated but also in demand.

Key Advantages of the Audience-First Approach

1. Built-in Validation

One of the most significant benefits of the audience-first approach is built-in validation. When you start with the audience, you constantly validate your ideas and assumptions. This continuous feedback loop ensures that you’re developing a product that genuinely meets your audience’s needs.

2. Personal Branding

By focusing on your audience from the beginning, you naturally build a personal brand. This brand becomes a valuable asset, establishing you as a credible and trusted authority in your niche. A strong personal brand transcends any single venture, providing long-term value and influence.

3. Reduced Risk of Failure

Starting with the audience minimizes the risk of creating a product that doesn’t resonate with the market. Understanding your audience's needs and problems means you're less likely to build something that misses the mark. This approach significantly reduces the likelihood of failure.

4. Stronger Relationships

The audience-first strategy emphasizes building meaningful connections with your audience. These relationships foster loyalty and long-term support, turning your customers into advocates for your brand. Engaged, satisfied customers are invaluable to your business's growth and sustainability.

Steps to Implement the Audience-First Approach

Now that we understand the benefits, let’s break down the steps to implement the audience-first approach. Each step is crucial and builds upon the previous one, ensuring a comprehensive and effective strategy.

Step 1: Audience Discovery

The first step is to identify and select the audience you want to serve. This choice is foundational and will shape your entire business journey. Here are some key considerations for this stage:

  • Interest and Passion: Choose an audience that genuinely interests you. Building a business is a long-term commitment, and working within a field you're passionate about will keep you motivated.

  • Market Size: Ensure the audience is the right size – not too niche, but not too broad either. A market that's too small might limit your growth potential, while a market that's too broad can dilute your focus.

  • Problem Space: Look for an audience with significant, urgent problems. These problems should be pressing enough that people are actively seeking solutions and willing to pay for them.

Practical Tips for Audience Discovery:

  • Join Communities: Participate in online forums, social media groups, and local meetups related to your potential audience. Observe the discussions and note recurring themes and pain points.

  • Conduct Surveys: Create and distribute surveys to gather insights directly from your target audience. Ask about their challenges, needs, and preferences.

  • One-on-One Interviews: Engage in direct conversations with individuals from your target audience. These in-depth discussions can reveal nuanced insights that broader surveys might miss.

Step 2: Problem Discovery

Once you’ve identified your audience, the next step is to immerse yourself in their world and understand their most critical problems. This stage requires active engagement and genuine curiosity. Here’s how to do it:

  • Listen Actively: Spend time in your audience's communities, listening to their conversations. Pay attention to the problems they discuss most frequently and passionately.

  • Ask Questions: Don’t be afraid to ask direct questions about their challenges. People appreciate when someone takes an interest in their problems and seeks to understand them deeply.

  • Empathy Mapping: Create empathy maps to visualize your audience's experiences, pains, and needs. This tool helps you step into their shoes and understand their perspectives better.

Practical Tips for Problem Discovery:

  • Community Engagement: Be an active member of relevant communities. Contribute to discussions, share your thoughts, and ask for feedback.

  • Content Analysis: Analyse content created by your audience, such as blog posts, social media updates, and forum threads. Look for common pain points and recurring themes.

  • Feedback Loops: Establish mechanisms for continuous feedback. Regularly check in with your audience to understand their evolving needs and challenges.

Step 3: Audience Building

With a deep understanding of your audience's problems, the next step is to start providing value and building a following. This stage involves consistently showing up and engaging with your audience, establishing yourself as an expert, and fostering a loyal community.

  • Content Creation: Share valuable content that addresses your audience's problems. This could be in the form of blog posts, videos, podcasts, or social media updates. The key is to provide actionable insights and solutions.

  • Engagement: Engage with your audience through comments, messages, and discussions. Respond to their questions, provide support, and build relationships.

  • Value Provision: Consistently offer value through your content and interactions. This builds trust and positions you as a go-to resource in your niche.

Practical Tips for Audience Building:

  • Consistency: Be consistent in your content creation and engagement efforts. Regularly show up for your audience, providing value and maintaining a presence.

  • Authenticity: Be authentic in your interactions. People resonate with genuine, relatable individuals, not faceless brands.

  • Collaboration: Collaborate with other influencers and experts in your niche. This can help you reach a wider audience and build credibility.

Step 4: Solution Envisioning

With a solid understanding of your audience's problems and a growing community, it's time to start envisioning solutions. This step involves designing solutions that fit seamlessly into your audience's workflow and genuinely solve their problems.

  • Integration: Ensure that your solution integrates smoothly into your audience's existing processes. It should enhance their workflow, not disrupt it.

  • Simplicity: Keep your solution as simple as possible. Complexity can create barriers to adoption. Focus on solving the core problem effectively.

  • Feedback Incorporation: Continuously gather feedback from your audience as you develop your solution. This iterative process ensures that you're on the right track and allows for adjustments based on real-world use.

Practical Tips for Solution Envisioning:

  • Prototyping: Create prototypes or MVPs (Minimum Viable Products) to test your ideas. This allows you to gather feedback early and make necessary adjustments.

  • User Testing: Conduct user testing sessions to observe how your audience interacts with your solution. Look for pain points and areas of confusion.

  • Iterative Development: Embrace an iterative development process. Regularly release updates based on user feedback and continuously improve your solution.

Step 5: Product Development

Finally, with validated ideas and a clear understanding of your audience's needs, it's time to develop your product. This is the culmination of all the insights and feedback you’ve gathered, ensuring that your product is well-aligned with your audience's expectations and requirements.

  • Medium Selection: Decide on the most appropriate medium for your solution. Will it be a mobile app, a SaaS application, a physical product, or something else? Choose the medium that best fits your audience's needs.

  • Development: Develop your product with a focus on quality and user experience. Ensure that it solves the identified problems effectively and provides a seamless user experience.

  • Launch and Iterate: Launch your product to your audience and continue gathering feedback. The launch is not the end but the beginning of an ongoing process of improvement and iteration.

Practical Tips for Product Development:

  • Quality Focus: Prioritize quality in your product development. A well-crafted product is more likely to gain traction and build a loyal user base.

  • User Experience: Pay close attention to user experience. A product that is easy to use and intuitive will have higher adoption rates.

  • Feedback Loops: Maintain continuous feedback loops even after the launch. Regularly update and improve your product based on user feedback.

Conclusion

The audience-first approach is a powerful strategy for building a successful, sustainable business. By starting with your audience, you ensure that every step of your journey is validated, reducing risks and increasing your chances of success. This approach not only helps you create products that genuinely meet market needs but also builds strong, loyal relationships with your audience.

Remember, building a business is not just about creating solutions; it's about engaging with real people, understanding their problems, and providing value consistently. By following the steps outlined in this newsletter, you can leverage the audience-first approach to build a thriving business that resonates with your audience and stands the test of time.